NetSuite CRM

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Optimise the Entire Customer Lifecycle in the Cloud

NetSuite is the only cloud Customer Relationship Management (CRM) solution that delivers a real-time 360° view of your customer experience, from lead and opportunity through to sales order management, up-selling, renewals, and service.

In addition to advanced Sales Force Automation (SFA), customer support and marketing automation, NetSuite CRM+ delivers capabilities way beyond those offered by traditional CRM systems in a single, cloud-based solution.

Key Benefits

  • Clear visibility into sales, service and marketing performance.
  • Streamlined quote-to-order processes.
  • Elevated productivity with a 360° view of your customers.
  • Improved sales performance through forecasting, up-selling and commission management.
  • Closer collaboration with partners.
  • Increased customer service productivity and reduced case resolution times.
  • More effective multinational sales and services management with global CRM.
Sales Force Automation
Customer Service Management
Partner Relationship Management
Marketing Automation
CRM Analytics and Reporting